Moroccanoil stands behind the quality of our products. If you are unsatisfied with your Moroccanoil.com purchase, we’ll happily accept returns within 30 days of receipt. To initiate a return, please reach out via our CONTACT PAGE with your order number, the product(s) you would like to return, and the reason for your return.
Returns within the continental US are free for MOROCCANOIL REWARDS members (US only). If you are not a Moroccanoil Rewards member, a shipping and handling fee will be deducted from your refund.
After your return is accepted and processed, you can expect your refund within 14 business days. Refunds will only be credited to the original payment method.
Please note that products purchased from Moroccanoil.com must be returned to Moroccanoil.com and cannot be returned to a Moroccanoil salon or any other authorized account.
All returns are based on the place of purchase which means we can only accept returns for purchases that were made directly through www.moroccanoil.com. If you did not purchase from our website, please reach out to the place of purchase regarding any returns or exchanges.